SchoolCloud

Help & Support

How can we help you today?

FAQs

Common questions answered

Contact Support

Get help from our team

User Guides

Step-by-step tutorials

Frequently Asked Questions

How do I log in?

Select your school from the dropdown, then enter your email/username and password.

What if I forgot my password?

Click the "Forgot Password?" link on the login page. Enter your email and we'll send you reset instructions.

What login credentials do I use?

• Administrators: Email address

• Teachers: Email or Staff ID

• Students: Email or Admission Number

• Parents: Email or Phone Number

I can't find my school in the list

Contact your school administrator to ensure your school is registered in the system.

Browser compatibility

SchoolCloud works best on modern browsers like Chrome, Firefox, Safari, and Edge.

Contact Support

Email Support

support@schoolcloud.live

Response within 24 hours

Phone Support

+233 (0) 24 712 5065

Mon-Fri, 8am - 5pm GMT

Live Chat

Available on weekdays

Documentation

Read Documentation

Report an Issue

SchoolCloud Support Portal

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